Secure Checkout

Shopping with The Whimsical Wicks Co. is designed to be safe, simple, and secure from browsing to checkout.

Secure, Encrypted Checkout

Our checkout is powered by Shopify's secure, PCI DSS-compliant payment infrastructure and encrypted using SSL technology. Your payment details are encrypted in transit and are never stored on our own servers.

What We Collect at Checkout

To process and ship your order, we collect your name, email address, billing address, and shipping address. This information is handled in line with our Privacy Policy.

Trusted Payment Options

We accept all major payment methods, including all major debit and credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, and Shop Pay, so you can check out however feels most convenient and secure for you.

Fraud Monitoring

We use standard fraud-prevention checks to help protect your order and your information, and we reserve the right to review or hold orders that raise a red flag.

Order Confirmation

As soon as your order is placed, you'll receive an email confirmation, followed by shipping and tracking details once your candles are on their way.

Questions About Checkout Security?

If you have any concerns about the security of your payment or personal information at checkout, reach out by email or through our contact form. We're happy to walk you through it.

Business Information

The Whimsical Wicks Co.  (operated by Utterly Useless LLC)

Address: 27 Pleasant Street, Newfields, NH 03856, United States

Email: hello@whimsicalwicksco.com

Support Hours: Monday-Saturday, closed Sundays · Eastern Time (EST)